Anyone can request the support of our Community Program by contacting Bethell Hospice. Individuals can self-refer. Service providers can also refer. Referrals can be made by completing the online referral form on the Bethell Hospice website, or by contacting our Psychosocial Spiritual Care Team Lead, Natalie Talma, at 905-452-4979 or ntalma@bethellhospice.org
During intake of a new referral, our staff will request some basic information regarding the person seeking service, including name, address, contact phone number, and date of birth, as well as ensuring consent has been obtained to. If the individual is living with a life-limiting illness, we will also ask for details about the individual’s general medical condition, diagnosis and prognosis. If the individual is a caregiver or is grieving, we will ask for details about their experience. The Psychosocial Spiritual Care Lead will then contact the individual to discuss their situation and service needs, complete an assessment and assign a service provider.