Home » Email Consent and Use

Email Consent and Use

Email offers an easy and convenient way for individuals to communicate with their clinicians/care providers at Bethell Hospice. 

However, there are a number of risks associated with sharing information via electronic mail, noted below:

• There is no guarantee that the recipient has received an email message. To guarantee important or urgent messages are received and followed up, please communicate through another means, such as telephone.
• Bethell Hospice does not guarantee the security of electronic information systems external to Bethell Hospice. Electronic data can be forwarded, printed, saved and stored in systems located outside provincial or federal jurisdictions. To ensure confidentiality, it is strongly advised that you use another form of communication for sensitive information. 

Please review carefully these policies and procedures for contacting Bethell Hospice using email: 

• The Bethell Hospice Email Consent & Use form must be signed and returned to Bethell Hospice for retention in the individual’s file in order to permit communication via email.
• Email messages should be concise and contain minimal identifying personal health information. 
• Do not communicate urgent or emergency situations or requests through email. 
• Notify Bethell Hospice immediately when/if your email address changes 

I wish to communicate with Bethell Hospice via email and permit use of email to communicate with me. I understand and accept the risks in using email for communicating patient personal health information.  I understand that my email address will become part of the patient health record and may be shared with health care partners or authorized third parties.  I also understand and accept that Bethell Hospice cannot guarantee the security of systems external to Bethell Hospice through which my email messages may be transmitted. I understand and agree the content of all email messages will be summarized and/or copied, and added to the patient’s permanent medical record. I may change or revoke this permission to use the Email system for communication at any time by contacting Bethell Hospice.

A copy of your submitted form will also be sent to the email address you enter below.