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The Supportive Care Team at Bethell Hospice is comprised of five professionals with diverse training and backgrounds. The community team works closely with the residence team, as appropriate, in order to ensure a continuity of care across programs.
Natalie Talma, MSW, RSW
Manager, Supportive Care Program
Natalie holds an Honours Bachelors of Science Degree in Psychology from the University of Toronto, and a Masters of Social Work Degree from Wilfrid Laurier University. She is passionate about palliative and end of life care, having devoted her professional life to working in this special area of practice. Natalie has supported clients in a variety of settings, including hospitals, long term care, hospices and not for profit support agencies. Natalie employs an eclectic approach to practice, but most often uses narrative therapy, emotion-focused therapy and cognitive behavioural therapy in her work. Natalie was born and raised in Brampton, but has been working in the Dufferin and Caledon regions for close to ten years. She believes in a healthy work-home life balance and, in her downtime, you can find her walking her dog, discovering a new wine and cheese pairing, enjoying a movie night at home, or spending time with friends or family.
Maddy holds a Bachelor of Social Work Degree from Trent University and a Master of Social Work Degree, with a focus on health and mental health, from the University of Toronto. Maddy’s professional experience has been in a variety of social work settings, including child & youth mental health, adult mental health, outreach services for individuals experiencing homelessness, as well as residential settings, such as shelters for individuals experiencing homelessness. Maddy employs various approaches in her practice, primarily utilizing cognitive behavioural therapy and narrative therapy in her work. In her down time, Maddy enjoys spending time with her cat, kayaking and returning to her hometown in Niagara to go hiking with family.
Steven holds a Masters of Divinity from Fresno Pacific University of California, and is a member of the College of Registered Psychotherapists of Ontario and the Canadian Association of Spiritual Care. In 2013, he completed a year-long residency course for spiritual practice at St. Joseph’s Health Care in Hamilton. Steven has worked in the spiritual care departments at St. Mary’s General Hospital in Kitchener and the London Health Science Center, before joining the Bethell Hospice team in 2015. Steven supports clients and their families by addressing spiritual and emotional distress through a variety of therapeutic approaches, including narrative therapy, solution-focused therapy, cognitive behavioral therapy, and HeartMath – a bio feedback technique that promotes behavioural change. For fun and rejuvenation, Steven enjoys time with his family, nature, and spending time in his shop turning lumber into high grade sawdust.
Kristen holds a Master’s Degree in Social Work, specializing in Gerontology, from the University of Toronto and has recently achieved her registration with the Ontario College of Social Workers and Social Service Workers. She previously attained a Graduate certificate in Addiction and Mental Health from Humber College following her Bachelor of Arts degree in Psychology from Toronto Metropolitan University (formerly Ryerson University). Kristen has worked in a variety of settings including within healthcare, family and social services, addiction and mental health services, and most recently as a residence and community social worker as part of her extensive MSW practicum at Matthews House Hospice. Kristen’s compassionate approach to care incudes trauma-informed, client-centred perspectives to help each individual and family cope with their unique circumstances. On her days off, you can find her at home, in the sun, by water or at the cottage with family, friends and her cat Molly.
Louise holds a Bachelor of Science in Nursing from Ryerson University, and has worked both in the neurosurgery ward at Toronto Western Hospital and as a community nurse in the GTA. Through these positions, her passion for deep listening, palliative care and accompaniment in grief was ignited. After her children were settled in school, Louise’s desire to care for others inspired her to complete a Master of Divinity from Toronto School of Theology. Realizing her dedication to health care was also a priority, Louise chose to integrate her former education with a Master of Pastoral Studies and is now pursuing the additional credentials to become a registered psychotherapist. A life-long learner, Louise provides a client-centered approach, offering clients opportunities to express their thoughts, emotions and questions, consider their struggles, and search for meaning in the challenges they face at end of life or as they grieve the loss of a loved one.. On her days off, you will find Louise enjoying time with her family and friends, or cycling on the Caledon Trail.